IGNOU Writer HANDWRITTEN • 2026
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Effective: January 2026

Privacy Policy

IGNOU Writer (“IGNOU Writer”, “we”, “our”, or “us”) explains below how we collect, use, protect and share personal information when you visit our website, communicate with us or purchase our handwritten assignment services. We believe in transparency and disclose the types of data we collect, why we collect it, how we protect it and the rights you have regarding your personal information.

By using our website or services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We only collect personal data necessary to provide our services. This includes:

  • Contact details: Your name, email address, phone number and postal address.
  • Academic information: Enrollment number, programme and course codes, assignment details and handwriting samples.
  • Payment and transaction data: When you order assignments, we collect payment details via our secure payment processor. We do not store full card numbers on our servers.
  • Usage and device data: Technical information about your visit such as IP address, browser type, device identifiers and pages visited, collected through cookies and analytics tools.
  • Communications: Messages or feedback you send via email, WhatsApp or website forms.

We do not intentionally collect data from individuals under 13 years of age; if we discover such data, we will delete it.

How We Use Your Information

We use collected data only for purposes that our users would reasonably expect, including:

  • Order fulfillment: Preparing handwritten assignments, matching your handwriting, delivering hard copies or PDFs and providing digital reference files.
  • Customer support: Responding to enquiries, order updates and resolving issues.
  • Payment processing: Processing payments through third‑party payment processors.
  • Shipping and delivery: Sharing your name, address and contact number with courier partners (e.g., Bluedart, India Post) to deliver hard copies.
  • Service improvement: Analysing website usage to understand user preferences and improve our products and services.
  • Legal compliance: Complying with applicable laws, tax obligations or requests from regulatory authorities.

We do not sell or rent your personal data to marketers or advertisers. If we wish to use your data for any other purpose, we will ask for your consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, measure site performance and perform analytics. You can manage cookies through your browser settings. Some cookies are essential for the website to function; disabling them may affect your user experience.

Sharing Your Information

We may share your information with the following categories of third parties, but only to the extent necessary to provide our services:

  • Service providers: Couriers, payment gateways, handwriting experts and printing services who need the information to fulfill your order.
  • Analytics and security services: Tools that help us monitor traffic, detect fraud and secure our website.
  • Legal authorities: If required by law or to protect our rights, we may disclose information to regulatory authorities or in response to lawful requests.

All third‑party partners are required to handle your data in compliance with this Privacy Policy and applicable laws.

Data Security

We implement physical, technical and administrative safeguards to protect your personal data from unauthorized access, loss or misuse. Access to personal information is restricted to employees and contractors who need it to perform their duties. Payment transactions are encrypted, and sensitive data is transmitted over secure channels. While we take reasonable steps to secure your data, no method of transmission or storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations and resolve disputes. We periodically review our data retention policies to ensure we do not store personal data longer than required.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request that we erase your personal data when it is no longer needed.
  • Objection or restriction: Object to or request restriction of processing under certain circumstances.
  • Opt‑out of marketing: Opt out of receiving promotional communications by following the instructions in those messages or contacting us.

To exercise these rights, please contact us via the details below. We may ask for verification before fulfilling your request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: